Due to Covid-19 we clearly can't go on holiday in 10 days time. We have heard nothing from Teletext Holidays and only from easyJet saying that are flights have been cancelled. When trying to contact teletext the phonelines have all been closed and we have no option but to talk on a 'chat' with (hopefully) a member of the teletext team. I am entitled to a full refund however the response I got from the member of staff was otherwise. Usually teletext are great when it comes to booking our holidays however this experience has been unacceptable. I do not wish to have my holiday postponed or rebooked, I need the money back so that I can live! Teletext will undoubtedly lose a mammoth portion of their customers for this absolute mess! If my holiday is not fully refunded then I will be taking this so much further. Ridiculous.