Extremely disappointed with the customer service received from Teletext Holidays. Although I have requested a cash refund for holiday due to travel on 29.4.20 (TT770377) they will NOT entertain this. Instead staff in India are telling me they are not legally entitled to give cash refunds. Every occasion I email the company I just get a generic email back saying "they are waiting for their suppliers ...". NEVER AGAIN WILL I USE THEM! And to add Insult to injury, when the Customer Services tell you to call Live Chat, this service is not available. TERRIBLE COMPANY! So quick to take our money but appropriate customer service is non-existent.