Worst company ever Ridiculous company they have not replied to any emails or callback requests all I can do is speak to live chat who can’t help you will anything and say to send an email. Holiday is cancelled after phoning multiple times previously and asking what happens if it cancels due to covid I kept being told I still had to pay it off or there would be £600 cancellation fee on top of deposit. Told they would get back to us with options if cancelled. Now it’s cancelled, I have contacted numerous times over the past 2 weeks and no one is contacting us back. Have attempted contact through LinkedIn, twitter, Facebook, Instagram and resolver seems to be no way to get anyone to speak to me. Eventually through LinkedIn I got a call from someone (no caller Id, phone sent it to voicemail) they said they’d call back in half and hour it’s been a week since then. Aside even from attempting refund they have been a horrible company set me up as lead passenger when clearly stated that it should be my girlfriend, miss-a old me on a half board upgrade, said I would have to pay for lead passenger change, said it was done and I would receive email and next person says it’s not done (HAPPENED TWICE) If anyone from a department that can actually refund me sees this I want my money back you have caused me too much stress i shouldn’t even be the one dealing with this as previously mentioned. TT784456