Oh where do I start!! Everytime I speak to them I get told something different, and keep getting referred to the atol protected credit note. I told them multiple times I do not want a credit note and only want a cash refund. I've been in touch every week and even sent multiple emails telling them I want a cash refund, they just not getting it. I even told them they have stolen my money as if they can offer credit note it means they have my money. They should shut down, locked up and key thrown away, they do not deserve to sell holidays, other companies have already refunded. What ever you do do not book with teletext, I would rather pay an extra 3k and book with someone else.