Ref TT729706 I paid holiday 2.910 in full on 3rd of April teletext cancelled holiday to Tenerife on 1st may to 5th may due to coronavirus now they are refusing to refund my money offering credit notes this is unacceptable as I demand a full refund I'm 66 years old and used my savings to pay for the holiday for my grandaughter hen weekend which has now been and gone plus due to my illness I'll not be able to travel in the near future i really need this money as I'm trying to get by on state pension disgraceful way teletext is treating people keeping our money at end of the day it's our Money not theirs never again will i trust teletext I'll be going down the legal route now already reported to ombudsman cma martin Lewis money show and watchdog do the decent thing and pay up