I have booked holidays with Teletext over the past 25 years. I booked and paid for our holiday in January for our holiday at the end of March. Teletext cancelled the booking understandably due to the corona virus. I had several conversations with them where they said I get a refund when they received the monies back from the other parties. I contacted Jet 2 and established that they had refunded Teletext the money. On contacting Teletext again armed with this information, they initially claimed not to have the money then when I quoted the refund reference from Jet 2 they then claimed to have only received a partial payment. I was told I had to accept a credit note and I would be refunded the money at the end of July, I stated I didn't want a credit note just an immediate refund. I then received an email to say my credit voucher was valid for a year and after which I would be refunded any amount not used. Follow up calls and emails were made and I got no further forward. I fortunately paid by Credit Card and contacted my card provider who following a written request from me I got a refund from my credit card and they are taking the case up with Teletext directly. I would advise people not to book through Teletext Holidays and people hoping to get their money back should contact their bank or credit company directly as Teletext are clearly attempting to avoid refunding and pushing people into accepting credit notes (which are worthless if the company goes under even though the holiday is ABTA protected the credit notes aren't