I agree that teletext are the worst company I have ever dealt with as many of the others reviews state. I have booked a holiday with teletext and paid in full the sum of 1060 euro which was taken in instalments from my bank account.. I tried to cancel the last instalment but they took the money anyway at the start of the virus. We were due to go on holidays on the 29 March, it is no July and still I have not received refund. I am so disappointed with teletext and I was promised a phone call back re same but never received. I have sent numerous emails also but very few reply’s saying very little. To date I have received no refund from teletext but I was told I would get a credit note months ago. I have only spoken to 2 staff who spoke very poor English and just transferred me to call waiting. Extremely poor service. Will never book with them again.