We booked our holiday for April 2020 which we had to move because of covid and that was fine but since then we have had nothing but problems. Our flights have been cancelled for Oct because of payment when our holiday has been paid for. I call and call been on hold nearly 2 hours to have the phone put down on me. Then I get told I will be called back which I dont get. I've been told once the money from my old holiday needs to be moved to new one but why wasn't that done when I changed it! Now my flights are cancelled! After this year this is all I need. I'm trying to keep it together to get it sorted but i feel like I'm going crazy! I've wrote to watchdog so if you reading this write to them as well this cant continue!!