Am due to fly in 3 days and my hotel is closed. No communication from teletext. Called many times over an 8 hours and they hang up on you or put you on hold then the line goes dead when I ask them about alternative accommodation. One support agent told me to fly with my 2 small children Saturday and check then if the hotel is open!! Absolutely disgusting!! Do not book with them!! No option for a different hotel. No reply when you email them. Contact news paper, citizens advice who will then give you a reference number and help make a case against them!! How are we protected legally and teletext are still allowed to operate in this country!! Am I being made to fly Saturday teletext and leave me and 2 small children stranded with no hotel no where so eat or sleep? Ref TT783777.