Warning Do Not Book with Teletext!! Hours on hold to be cut off if you talk about any issues, promised call backs as they can never deal with the problem there and then. No call backs!! Happily have taken payments during lock down knowing my hotel is closed. Payment plan at start of holiday wasn't actually true and took different amounts out each month. No communication from them about hotel closure. Bewarne!! Check your self and phone the hotel...I got told it will be open in time for when I arrive so to go and should be fine. Only it is not teletext its closed! No alternative given for a different hotel and never been offered a refund. Emails sent to everyone linked to Teletext and no response!!! Please do not book if you have any issue they will not be resolved. I am taking this further with citizens advice and with a solicitor. Teletext should not be allowed to treat customers this way. AVOID at all costs!!!