Do not purchase a holiday from Teletext holidays during COVID-19. “Book with confidence today” “.. put your mind at ease..” Free cancellation and free amendments ..! these statements are fabricated and Completely untrue. Booked a 4 night holiday to Spain and the first call to Customer Services was promising in that we were advised the supplier would give a full refund of the hotel booking but the flight would 100% cancellation fee. We were advised to contact the airline and request a credit note or rearrange them come back to cancel the hotel.. called today and spoke with a rude agent who advised 100% cancellation fee for everything.. there was no notes on our booking from the day before.. pretty much implied we were lying! We asked for managers phone number which we called and was transferred back to rude agent who proceeded to hang up! Please do NOT be fooled by teletext website comments do NOT book with the travel company if you decide not to travel due to the changing restrictions you will lose your ALL OF YOUR MONEY..!!!!