Teletext have refused to refund our holiday since march 2020 they have said they have refunded us although failed to provide atransaction ID for refunds when asked then on another call said the refund was not complete and we would get a full refund then numerous calls finally got through to another representative who said no refunds have gone through at all as JET 2 and other airlines are failing/refusing to give teletext any refunds so teletext as they are very poor from a customer service perspective are lying to customers to try and delay irate customers. Promised numerous manager call backs within a 48 hr period all failed. Informed trading standards and the ombudsan I suggest anyone who has not got their redund do the same thing if teletext go bust all refunds will be lost I asked for all call recording transcripts which I was denied although this is a clear GDPR breach something is not right and from the majority of reviews we all can see this time for the CEO to speak and help us! I ask the CEO of teletext to address my post and respond to me ASAP with my full refund ready!