Would of scored them much lower if able! PLEASE DO NOT USE Absolute shambles of a company! Poor customer service! Unlawfully keeping money that does not belong to them!! Please do not use! I understand that this is unprecedented times and is all new to everybody but Twletext are not the only company/people to be affected by this and to continue to hold peoples money and not reimbursing within the correct time frame and this is despicable!! Now people are having to wait even longer to get their own money by having to go down chargeback or small claims court routes. We should not have to fight to get our money back!!!! TT752071