Booked a holiday to Portugal on the evening of 20th August 2020. Arrived 36 hours later on the 22nd to find our hotel closed up and abandoned. Tried and tried and tried to get teletext to help us. We called on multiple phones but they fobbed us off, hung up on us and even blocked my husband’s Mobile number. 5 days later and still no one from teletext has answered a single email. We have been left high and dry by these thieving shysters and they simply DON’T CARE. A quick email to the hotel teletext booked us into confirms that the hotel closed in March and has never reopened. Please do you own research and book independently. We were sold a complete dud. Nearly £4,000 for a hotel which we could never stay in and left to fend for ourselves by this joke of a ‘holiday’ company.