TT783896 TELETEXT HOLIDAYS - STOP TREATING YOUR CUSTOMERS SO APPALLINGLY & DO THE RIGHT THING!!!!!! ALSO READ THEIR REVEIWS & STOP SENDING GENERIC RESPONSES! You asked me for my TT number when it's clearly in my review (see below): PLEASE DO NOT BOOK WITH TELETEXT HOLIDAYS..... PLEASE! I DON'T WANT ANYONE TO GO THROUGH WHAT I AM. I'm a single parent and Teletext have left me with £1.00. Teletext Please refund my £3704.00 (TT783896) so I can feed my child and get out of debt. You have taken over £3k out of my account without authorisation on the 12th June 2020 (my son's 5th birthday). I only knew when I went to pay for his gift and shopping for my children because my payment rejected. After many phone calls and being cut off several times. I was apologised to and promised a refund by Cheryl on the 18th June 2020 which would take 4-7 days, on the 23rd June 2020 by Miles, 29th June 2020 by Saiz (he said my holiday was cancelled and the automatic payment marker was removed, why was this on there when it was confirmed that I would receive a phone call by Shasi to pay any outstanding balance which was due on the 29th June 2020), 15th July 2020 by Ned (he called me to say holiday cancelled and £3704.00 will be refunded in 4- 7 days), 27 July by Dennis (he said that I will be refunded on the 31st July 2020). They then confirmed via email it would be on the 31st August 2020 but still nothing. I am also still waiting for the cancellation email as promised. I have also sent numerous emails explaining that I have no money to feed my children and that I'm a single parent but they don't care. I am sinking into more debt everyday and suffering from stress. I can't believe that this company say that you can book with confidence and yet they treat there customers so appallingly. Teletext your customers buy hoildays from you in good faith and trust that you will do the right thing. Please do it.