Extremely unhappy, go on holiday to find out the hotel I’ve booked has been shut probably been closed for months as the windows were blurred. Why are you advertising hotels that basically don’t exist and to be re directed to another hotel after wondering around for hours at night to find a piece of paper on the door with tiny print. Paid about £120 for bed and breakfast but it was unavailable to us as we were not on the list. Also thought I’d booked baggage and seats with flight as the customer advisor confirmed he did so when booking and then having to pay more at the airport on arrival and departure. Been back since the 9th sent emails with no response been calling since I’ve come back being left on hold for ages. Absolutely disgusting. Also me and my husband were given a room with twin beds when I booked double like I’ve come on holiday with my brother. At this point we had enough and spent the rest of the week in separate beds. The hotel we were re directed to had the nerve to tell us the hotel is a higher star but fact is it is not what I had booked. I was avoiding writing a review but I have been left no choice as I can’t get in contact with teletext after trying for 8 days straight.