Due to go on holiday on 29th September 2020 same as every one else emails phone calls never had so bad service teletext asked by text if we would like to change our hotel because not offering all inclusive Eventually some one contacted us to say just checking your all sorted now we’ll no flights are now cancelled don’t worry some one will be in contact with you in the next 24 to 72 hrs went on to our booking it has now disappeared after phone conversation that was 5 weeks ago What are you going to do teletext original booking no TT757785 paid in full last November !