I had sent around 12 e-mails to teletext asking them to refund me a sum of £2499 for a holiday mid August of which Jet2 had refunded Teletext at the start of July I received no response to any of my emails. I contacted my bank less than 2 weeks ago who were very good and helped me fill in a claim form and I have now received the money from the bank. The bank will now fight against Teletext so that the bank is not out of pocket. That is the only way to do it Teletext do not care about individuals or if you are struggling. Claim the refund from your bank and let them fight Teletext they have more power in numbers to get a success it does not cost anything to claim through the bank. I think we all have learned something from this never use Teletext again.