We have been trying to get our money back from our hoilday which was cancelled back in may. We are both pensioners and can not afford to lose this money. We have phone on many occasions & been told got to wait for a refund. Well we have waited & waited still no refund. I can not believe that it should take so long. We also tried to get the money back from our bank card. With no luck. This company is a rip off. Thay take your money but don't give it back. Well thay have lost our custom as would never book with them again. And would never recommend them. VERY DISAPPOINTED. AND STILL WAITING. BOOKING REF: TT742844.