Rang to book a holiday after a holiday booked to turkey via jet 2 was cancelled by the way they refunded us immediately. Teletext on the other hand sold us a holiday to Dubai there advisor insisted there was no COVID restrictions as soon as we gave our payment the advisor mentioned we need a PCR certificate to board which was 2 days later so that was impossible we then proceeded to cancel and the delay tactics and customer service advisors constantly disconnecting the call we managed to cancel the flights and contacted the hotel to cancel so now teletext have confirmed the flight and hotel cancellation but don’t want to refund us joke of a company do not book through them ever