Absolutely disgusted with teletext customer service we are due to fly to Las Vegas in 5 days time I have emailed them several times and had no response from them what’s so ever to say our holiday is cancelled. We are on local lockdown where I live so obviously can not get to London to fly, gov website states uk nationals are unable to enter USA if they have been here more than 14 days. I have also checked london Heathrow’s departures and it says our flight is still going ahead but the times have changed from what’s on our documents. Livid with this company on how they lack communication. I understand that times are tough and pressure is rising during this pandemic but 5 days away and not heard a peep from them!!!! £2000 is a lot to lose!! Will NEVER book with teletext again also still waiting for the call I got told I would receive two days ago by an employee who fobbed me off!!