TT768424 our holiday was cancelled by TT due to Covid and we were due to fly at the beginning of April. Still no flight refund. We have spent hours on the phone lines trying to get through and when we have got through, it has been lie after lie. We were told payment would be made at the end of August. It never was. We were then told by the end of September. It never was. We are still waiting. There has been no attempt to contact us to re-assure us that payment is on it's way. We would never book a holiday with Teletext again. The customer service is disgusting. We are now taking this further.