Unfortunately Unfortunately, the lack of reliable information when ordering the product meant that I received a carpet cut in half. The store staff claims that the information about the carpet cutting was visible - which is not true. If I had known that it would be like this, I would never have made a purchase. After two refusals to resolve the matter, there was silence. I did not receive any reply to the information that I wanted to exercise the warranty. The inconsistency I demonstrated in the relation between the ordering process and the regulations was ignored. Information about a carpet defect ( unfitting parts and cut chipping) was also ignored.