DO NOT BUY FROM THESE PEOPLE, THEY THINK YOU WOULD LIKE A RUG CUT IN HALF FOR EASE OF DELIVERY. I ordered a Christmas rug for the kitchen, my wife wanted it. It said free delivery. Ideal I thought. The rug turned up, cut in half! In what world, in what realm of fantasy did they think that I would want a rug that was cut in half. Buying online is similar to buying in a shop. I wouldn’t walk into a shop, and say “can I have that rug please, but before I take it, please rip it into two equal parts.” When I questioned them on it, they told me that’s how they send free post. They said it was in the checkout wording, it isn’t, otherwise I wouldn’t have ordered. After a great deal of me having a go at them thinking that is what anyone would want, a rug cut in half, I ended up contacting my bank to get my money back. If a product is not fit for purpose-a rug in 2 parts, under consumer rights and sales of goods act you can have a refund. So if this has happened to you, get your money back. These people are thieves.