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Michael G
Not a great experience. I gave it 1 star because at least the park was beautiful. Had a mouse nest in the tent when we arrived, along with mommy mouse and several babies. We had to evict them. Had a wasp nest hanging from the ceiling, with a good dozen wasps on it. That was a problem, too. Fairly ridiculous amount of spider webs/cobwebs all over. Each of these can be expected in nature, but not if someone in charge of this program spends 10 minutes cleaning up the tent before you arrive. Also, it was a solid 15 minute hike to the tent. Don't remember seeing that in the description anywhere, but it would have made a big impact on my decision. You should make that painfully obvious. Site location of the tent was in a swamp. I paid to have a tent already set up. I expected it would be set up in a somewhat intelligent location. Not so here. If anyone would have wanted to use the extra tent provided, they would have been soaked. As it was, the time around the pathetically small space for a campfire was severly muddy. Propane tank was empty. Maybe it's supposed to be, but if you're going to have one there, it should be full, or instructions left for where and how to get it filled. No water was provided, even though it was communicated that a 5 gallon jug of water would be provided. What made matters worse was the communication, and lack thereof. I communicated at least a handful of times via email, text, the website before we ever came and never did I get a response. The only response I got was from 'Nick' who answered the mystery number the state park gave me when I told them what I was there for. He had no idea we were even camping there that night, but told us where to find the tent, which was at least helpful. When I told him about the propane tank, he said he'd come out next day and fill it - then proceeded to not come out and never to communicate again. Interesting idea of customer service. So, overall, it was a train wreck. I would not do it again and won't recommend it to anyone I know.
3 years ago
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Tentrr has a 4.6 average rating from 397 reviews

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