This is a gang not an UK business I have found their services on search engines and because of positive feedback I decided to deal with them. I've been using my PC to access the website and I noticed their contact mobile number was displayed at the top so I've decided to give them a call. I've called twice and nobody picked up. After approx. a minute I received a SMS (see screenshot here: https://prnt.sc/vues0n) Because I've been already on their website trying to understand their poor website functionality and because I didn't find the way to book I eventually clicked on the link they've sent via SMS. I was typing my personal details and test date and when almost to complete the booking I am receiving another SMS (see screenshot here: https://prnt.sc/vuepmc). I've been frustrated because I've been spending some time on their website + I've submitted some information to them. The second message showed me that these people are very hateful which I will prove in a bit. I quit with the booking and sent them a message about my frustration. The second day right before 9AM I got a new SMS message with the link to book the service. I accessed the link from my mobile phone and I noticed that they asked for some personal details and the driving test time and location without any information input fields, so I just typed all the data they required and hit enter. After the payment has been done I realised that I wasn't asked about the meeting point and I've sent them an email requesting further information and mentioning about the meeting point, which again they failed to read and support, instead they canceled my booking and then I've received this email from them. (see screenshot here: https://prnt.sc/vuetf3) I did left a negative feedback last night when they sent me the SMS after I been wasting my time on their website, i told them about that and I would have it edited and add more stars if the service will end well. After their last email and seeing their wishes about my driving test I replied in this way (see screenshot here: https://prnt.sc/vuevt7) and then I got this message from them (See screenshot here: https://prnt.sc/vuezsj) Well, this message makes me feel uncomfortable because such low class people have my personal details, not because they will pass my details to an instructor to fail me but because whoever talk to you in this way have no character at all and you can expect retaliation. Here is another reply from them (See screenshot here: https://prnt.sc/vuf1ao) At the end of this I would like to add that I've been checking their company number which should be exposed on their website, or at least a company name... I couldn't find anything, I guess they are operating without a license and perhaps untraceable. I've noticed they have good reviews and I don't know how they got them considering the support they have and the website functionality. I've been reading their negative on google and although there are many less negative than positive, you could clearly see what kind of people are those when things doesn't go well for them.