Useless at getting into locked cars. He basically turned up with a bit of wire that looked like a coat hanger and was more concerned that he'd dropped this so called 'specialist' piece of equipment in side my car then buggered off. £120 on a locksmith who came with a proper tool for the job, the wire was stronger and plastic coated with a handle on the end that you pull once it's on the inside door handle. He opened it first try. What is the point of the AA if they don't have the right tools for job and staff that can't be bothered!!?? He'd decided the only way in was to smash a window before he'd even tried, absolutely useless. So I'm paying for AA membership and forked out £120 on a locksmith, it's only a 57 plate Clio, god help anyone locked out of a newer car.