have been waiting for 5hrs, coming up on 6 hrs soon.... waiting roadside for recovery. time kept being adjusted in every five mins which put eta sometime in the next five mins and so on until we called them up and they admitted they have no drivers at the moment. never mind we are without power, heat, water, food or restroom roadside in the middle of nowhere in 13c, rain and strong wind... (no power=no hazard lights, no charging of anything...do I have to spell dangerous?)so the car is not much warmer at this point..... I am cold and getting sick, in these times even if it turns out I am about to get a common cold with fever and cough I will need to stay off work and get an unnecessary covid test, taking away space and time from people who probably need it more than I will.... can someone tell me who’s going to cover that? third time I am using my phone as desperately hoping to save my 30% battery that I have left... rest reassured I will definitely remember my birthday for a very long time. thank you - absolutely memorable.