I have found the AA Insurance company unlike some of the others to be reliable and quick to send all the relevant documents through the post. Also when I notified them of a change of address they certainly did not rip me off with a £25 change of policy fee as I have experienced in the past with other insurers.Fortunately I have not had to claim anything as regards an accident or damage this year so I'm keeping my fingers crossed.But I am sure if there had been an issue they would have dealt with this efficiently.I did find their telephone manner to be polite and to the point also.