Yesterday Paul, from Hartlepool, came to assess my car's problem, when it started braking when it should have been accelerating! it was job no. 1898. He recognised the fault straight away, rang S.G.Petch in Darlington and asked me if I was confident enough to drive it to the garage, with him behind me all the way (he had done a temporary repair). I agreed to that, we got to the garage, left the car and I had a lift in the AA van home. As soon as we got back, he rang a hire company and organised a courtesy car for me, which arrived about 2hrs later. I cannot thank him enough, as I was initially very frightened by the way the car behaved. His kindness and good sense, added to his obvious skill stopped my stomach churning and helped me to relax. What a great guy! I have been a member of the AA for over 50 years and only called them twice, when my A40 car ran out of petrol on the M1 in 1971 and yesterday.