i insure two cars through the AA and as one has just come out of manufacturer warrantly I was tempted with a breakdown recovery letter that the AA sent. However when I attempted to call and buy this cover I was waiting in excess of 15 minutes for anybody to answer the sales line. With that I mind I gave up and tore up the AA letter. If a company cannot answer the phone to sell a product imagine the wait for any aftersales service? There is just too much of this expectancy that customers have little else to do than hang on the sales line listening to pre-recorded rubbish about what you might be able to buy if you can actually get through.