Broke down, waited 2 hrs for truck to arrive, said it needed towing (told them that initially) waited further 2 hrs for Richford motor services to arrive. They took me 35 miles and dumped me on double yellow lines at the side of the road, no food, no drink and no toilets. Waited further 4 hours for next truck to collect me who luckily took pity on me and took me all the way home. 10.5 hrs from initial call to arriving home!!! Thank you Burke Bros for your excellent service. AA need to stop using Richford, and they need to get their non service sorted. I am a 70 year old female travelling alone.