Awful service. Following an accident the AA were called out to recover the vehicle. While I was in hospital I was called twice to say they couldn't find the car. You couldn't miss it! It was the one that was rammed into a bollard. The 3rd time they called to say they didn't know where the car is meant to go. My wife and son were in hospital following this accident, it's not something you should have to go into. Secondly how am I meant to know !?!? In the end we arranged for a local recovery garage to collect the car. No issues were there within 30 mins and took the car. Awful experience