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Anonymous
Had automatic renewal which says been upgraded to a Gold customer with extra perks. The charge for the year is £307-19. Looking online if a new customer the same cover is £169! So loyalty buys an extra cost of £138.19. My dads policy, i am trying to sort, wouldn’t speak to me without authority; he has emailed them to authorise them to speak to me; saying not had that and will take 5 working days to acknowledge the email and then i need to call. This has been going on for nearly 2 weeks.
2 years ago
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