Disgusted with the lack of service from the AA and the situation that my girlfriend was put in thanks to the organisation. Obviously women's safety is of no concern compared to the opportunity make a few ££.
My Girlfriend was ran into a ditch on a single track country road by another car. The AA told her she was priority and would take an hour. 4 hours later shes still there, on a lonely area with limited phone signal and partially blocking the road. AA just kept deferring the time.
Eventually a tow truck arrives, the AA charged £300 for this, the company that arrived stated they charge £150 for the same service. So AA took advantage of the accident kept her waiting 4 hours in a vulnerable situation and made sure they made a profit in the rescue. She's paid for the highest level of AA cover, all they did was phone someone else and make some ££ on it.
The second time the AA have let her down. Previously a few months earlier after a breakdown a promised 40 minute wait turned into 3 hours in the rain with 3 kids in the car, every text message from them added another hour to the ETA. In the end she contacted a local garage and cancelled the AA call out.
Safe to say with renewal due we wont be using them again, I've already cancelled my membership several months ago after my own experience poor service.
James
2 years ago
The AA has a
2.9
average rating
from
1,909
reviews
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