Yesterday i broke down on A12 near Blythburgh at around 1650hrs, Tried calling AA through the app as well as through the number given on website, but no one picked up the phone. waited in this cold night along with my partner for 40 minutes but neither anyone picked the phone nor the app was of any help. some how managed to reach home in lowestoft, driving at the speed of 10mph. next morning again i tried calling them but it was a futile attempt. no one picked up the phone. REALLY REALLY DISGUSTING AND MOST UNPROFESSIONAL. IHAVE BEEN WITH THEM FOR PAST 6 YEARS AND THIS IS THE THIRD TIME IT HAS HAPPENED WITH ME. FIRST TWO TIME WHEN THIS HAPPENED , I GAVE THEM BENEFIT OF DOUBT BUT HTIS TIME IT WAS REALLY BAD. I AM GOING TO CANCEL MY MEMBERSHIP AND MOVE ON TO SOME ONE TRUSTWORTHY AND RELIABLE.