Broke down on the A14 at 4.30pm contacted on the app got replied that the patrol would be with me at 18.05pm then later told that it could be another two hours some local garage came out about 8.00pm said it was fixed pulled back on to the A14 he was behind me then my van engine died again just40 yards up the road he got out and said that we needed to move off the A14 managed to get van started and limp van off the A14 in to a side road he told me i needed to contact the AA again to tell them i needed recovery this was at 8.30pm it took me 1hour to get any response from the AA when i tolled the AA i needed recovery they replied it may take up to 4hours AA patrolman turned up at 12.30am to moan that he had not got time to recover my van to take me home he arranged for the AA to send another AA patrolman out to recover my van at 1.30am the other patrolman arrived and thankfully loaded my van he asked how long i had waited for recovery i told him 9hours he was shocked and apologized its not his fault the conditions where -5 below so very cold i arrived back home 3.45am Friday morning 11hours later wont be renewing my membership MR W HUMPHREY.