Left roadside in a dangerous location for over 9 hours. AA promised they were an hour away multiple times - eventually had to take matters into my own hands and drive the vehicle at 20mph. Total failure to help. Months later they have promised compensation - yet after numerous promises and allegedly posting cheques recorded delivery - nothing has arrived. Appalling customer service - After 20 mins on hold, you just get told "we'll email the department for you - they'll call you eventually" Don't bother - put the money in a savings account and just call out a local garage if you break down.