Broke down lone woman almost dual.. Busy a road and o here to pull in. Had purse stole earlier and didn't have aa card.. Tried to phone but on hold I was losing phone battery. Tried the app but because of lost aa Cardand bank Card I wasn't able to get very far on app.. No way of accessing aa breakdown. Jus employ more folk to answer phones. It was better before all this tech when you just rang the AA gave your details and car reg and they were there in less than an hr. I was totally helpless on roadside not knowing what to do.. I hat the AA now and want to cancel my subscription but of course I can't even get a reply to do that. I paid out for nothing.. No point paying for breakdown.. Found local garage to tow my car off the road in the end aa is an absolute waste of money wish I hadn't bothered.. Give me my money back you bunch of crooks.. And that's not the mechanics that's the dodgy company