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Anonymous
Absolutely dreadful recovery service. My mother (76) and lifetime member broke down at 9.15 pm on a busy trunk road. No lights no pavement. Police turned up to tell her it was dangerous. The police stayed with her and radio calmed the AA 3 times to tell them how dangerous it was.we were told it would arrive by 11pm then time has been constantly pushed back. My mother is all the time out of the car stood on the side of the road freezing. It’s now 00.24 am and a small tow truck contracted by the AA has just turned up to tow the car off the road onto a smaller lane where she is now supposed to wait for another AA recovery to tow it to a garage 3 mikes away? So much for priorities… awful service.
1 year ago
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The AA has a 2.9 average rating from 1,907 reviews

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