I would give them minus stars if I could. The alternator died in Wolverhampton at 5pm on the way back from Ireland, it took over an hour to get through as the app sends you round in circles! Eventually got to an operator after much searching on the internet.We got passed form the UK, to the European then the Irish AA who logged the call, then got a link to a screen that gave us the pick up time as 8.05pm as it got closer, it simply updated to 08.45pm, then 8.55pm and kept updating. AA then would not answer call, and the 24 hour breakdown people would were also shut down - so much for 24hour service. We waited until 11pm when we had to walk for 2 miles to a hotel. Half way to the hotel got a call from the pick up truck who said he had only just been told of the job! Same problem in the morning, my husband had to ring around to get it dropped to a mechanic. We should have simply cut out the AA middleman and saved the trouble and money. Their job is to help, they hindered, do it yourself look up breakdown services on google it is faster, easier and cheaper. The AA left us stranded angry, and in danger.