Your official from the road assistance section said I must go and suck my thumb. My membership number is 511270852. If you want communication I had with him today, 3 August 2023 I can forward it to you as evidence of how unprofessional and arrogant he is. Instead of giving me service which I deserve as a member in good standing he sent me from post to pillar and that culminated to him hailing me with insult in the form of, 'go and suck your thumb'. That is what this person refer to as service to customer. Surely he has no clue about customer care and how detrimental his utterances to the AA