Cannot recommend. Been a customer of the AA for several years now and they have been good up until my most recent experience, even if it can take a couple of hours for someone to get to you. I needed assistance on 03/08/23 however they wouldn't come out for me as the vehicle had previously been SORN (but was now taxed). Unfortunately they wouldn't accept proof that I had taxed the vehicle and instead now default to DVLA's delayed system which takes a couple of days to show the correct information - penalising customers for DVLA's database being out of date is a bit unfair I think. Ultimately I was left stranded and had to decide whether to proceed in a vehicle which was potentially dangerous or sort out my own recovery arrangements. They provided me with a recovery quote approx 150 miles home for over £700 which was just ridiculous.
1 year ago
The AA has a
2.9
average rating
from
1,907
reviews
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