Kept having this issue where my sister who is a member put in a request and they would call me with all her information and even her phone number acting like my phone number was hers and they were calling her. After the second time, whenever I kept receiving updates and information that needed to go to her, I called customer support to see why this was happening and the guy was very rude I was telling him I don’t understand why they are contacting me and he was like “Well it’s not hard to understand, it’s because it’s under your name” in the rudest tone ever. Like I understand something is not right this isn’t about that it’s about fixing the damn issue. I just hung up. Customer service and honestly the whole company sucks.