Message came up on the dashboard "engine malfunction" with an alarm ringing I wasn't too far from home so instead of blocking a road i struggled back home rang the aa and logged a breakdown as i couldn't take it anywhere. received 3 calls with no user id (lot of organisations are warning about responding to calls like these) , thought that these were closely timed with my logging the breakdown so against my better judgement i responded to the last call. It was the aa I explained to the caller about the user id and he replied that they were trying to fix that!! After explaining the problem i was told to check the oil and as i was at home and the engine was running, i had not broken down. I have home recovery with them. They cancelled the breakdown call refusing to take action. On reflection i should have stopped and blocked the road, had to call out a private recovery company to complete this feedback i am having to complete a questionnaire about a delivery what a farce!! We need your email address to verify that your review is genuine Please note that we may share your email with the company to verify your order.