Joke of a service Been a member for over 25+yrs. I think I've called them out 4 times in that period. Just tried to cancel my membership auto renewal for £249 (last year price was £208.61) today. What a load of hassle, seems like a scam organization, keep putting the prices up and moving you up from silver to gold membership with out your approval. Once your in your in, no getting out easy. Tried the live chat AA AI bot, they pass you over to human, today her name was Amy, put forward my request then she cut me off. You have to ring them, I wonder why, the old customer retention scam, you must ring them and be met by a sales advisor who will probably offer a discount or match the price from another service, with the idea of you probably forget about it until the next time where you will be back to square one and have to do it again and again. You have been warned.