After waiting five hours For recovery, a representative from the AA came and told me that we would have to have the vehicle removed by a tow truck as he was unable to do it. He said we could set it up for the next day and we give him all of the information of where the garage was And he said everything was fine and said everything was set up for collection the next day at 3 pm the next day, the vehicle had still not been recovered so I called the AA I was told that their representative had just said the case was pending and nothing was set up. I was then informed that the recovery was unable to happen unless I upgraded my policy as they said that the garage that we had agreed on was outside my policy limits. But surely once the AA representative Had already agreed that recovery could take place to that garage, I’m sure that the AA should honour their agreement especially when I’ve already waited, five hours on the night, and another full day has elapsed with my car still stranded