I,ve just experienced the worst ever breakdown service with the AA in my 49years of driving.
Broke down on the Thursday 15th August and arranged a 2 hr slot between 9-00am to 11-00am the next day to get home from Wales.
Rang services at 11-30am because no recovery van turned up, informed new time slot 12-45pm.
No recovery van turned up changed to 13-40pm
Rang services recovery van 20 mins away.
No recovery van turned up changed to 14-30pm
No recovery van turned up changed to 15-25pm
Rang services was told recovery just a short distance away
No recovery van turned up changed to 15-35
No recovery van turned up and the text messages stopped.
Waited over 8 hrs and had to get help from a mobile mechanic.
I believe a recovery van turned up almost 9 hours after the initial time.
AA is not a service its a complete disaster of an experience and is dysfuntional.
3 months ago
The AA has a
2.9
average rating
from
1,891
reviews
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