With their boiler service they go through a separate company for our local area. For the second time this company has tried to do work that wasn't required. Without going into a long story, be careful when you have someone come out to repair or service your boiler (don't agree to have them switch it off unless you are sure as they may disable it when there is nothing wrong). We were told at the service that our boiler wouldn't start and needed new parts, despite that fact it had worked fine right up until the man arrived. Given the history we kicked him out and declined. We switched the boiler straight back on and it started first time and has been fine since yesterday.We had far more trouble the first time around where we finally got a more senior engineer out after a lot of time on the phone to the AA trying to speak to a person who could get things done. The senior engineer fixed the issues (in about half an hour) and confirmed the incompetence of the first engineer. He again had tried to do work that was not required right upto telling us we needed a new boiler and flue + scaffolding etc, when it turned out that the flue pipe had been fitted the wrong way around. We have phoned the AA twice meanwhile each time they have said someone would get back to us and they haven't (by 6 yesterday.....nothing). Don't touch them....