Horrendous customer service! Waited 7 days for a quote from one of their approved mechanics after being promised one within 2 days. Refused to help or push the mechanics to hurry up or even communicate when they could fit me in. On the day it was supposed to be fixed (after paying £600) they asked for an extra £1000 (the car didn’t even cost that much) when I said don’t worry I’ll try somewhere else they finally pushed their communications with constant phone calls about they’ve already started so we can’t just make them put it back together. Anyway once I put my foot down and said I don’t care give me my money back and put it back together the £1000 worth of extra work wasn’t essential anyway and it would easily run without all these added parts. Criminal behaviour by a supposed national trusted company